JDE Application Support Analyst


Date Posted: September 15, 2020

Job Location: Quesnel

Job Type: Coop

Start: Immediately

Company: West Fraser Timber Co. Ltd.


Address: 1250 Brownmiller Road, Quesnel, British Columbia, Canada V2J 6P5

Job Description

West Fraser is a growing, diversified wood products company with
locations in western Canada and the southern United States. North
America’s largest lumber producer, West Fraser has been recognized
as one of Canada’s Top 100 Employers eight times. Our IT team
continues to grow, with multiple locations, we are larger than many
startups! We are implementing new technology. As the successful
candidate, you should be a self-motivated achiever who gains
satisfaction from providing excellent application support services
and thrives in a team-based environment. Our Information Technology
group in Quesnel, BC has an opportunity for a:

JDE Application Support

We are looking for a JD Edwards (JDE) Techno-Functional expert
to be the primary support for our JDE application. You will work
closely with the business, provide hands-on technical work, as well
as functional work configuring OTM for various business


  • Functional Support and implementation of JD Edwards
  • Takes business needs and translates those needs into measurable
    requirements that can be coded, tested, and successfully
    implemented and adopted for applications
  • May create/review/validate test plans, ensuring that the end
    result meets the specified business requirements -Supports QA
    activities as needed
  • Defines, analyzes and proposes business solutions based on the
    business needs
  • Training of business users on JD Edwards applications and
  • Participate in the development process, write detailed
    specifications and other steps of the product lifecycle. Must be
    able to read and understand technical designs
  • Participate in cross-functional integrated teams to address
    business and adoption issues (e.g., user experience, data flow,
    process flow)
  • Contributes and participates in the successful new
    implementation of JD Edwards
  • Triage reported defects and document root cause analyses to
    avoid production support interruptions on a go-forward basis
  • Must help Business with month-end, year-end closing.
    Periodically check and fix issues that come up in integrity
  • Review and make recommendations for application of POCs or
  • Communicate application problems and issues to key
    stakeholders, including management, development teams, end users,
    and unit leaders
  • Test fixes and perform post-resolution follow-ups to ensure
    problems have been adequately resolved
  • Conduct research on emerging application development software
    products, languages, and standards in support of procurement and
    development efforts
  • Liaise with vendors for efficient implementation of new
    software products or systems and for resolution of any adaptation
    issues could remove

Position Requirements:

  • Post-Secondary degree, diploma or equivalent experience
  • 8 years of previous IT Application Support
  • Functional
    • Strong functional knowledge of JDE
    • Good understanding of integration with other modules in JD
      Edwards. Experience with Order to Cash, AR and all processes in
      Finance modules including DMAAI & Flex accounting, Credit and
      Tax setups, Integrity Reporting etc
    • High aptitude in business analysis, integration, testing, data
      management, and end-to-end process facilitation
    • Ability to develop and maintain constructive and cooperative
      working relationships
    • Familiarity with supply chain, procurement, financial, and
      logistics business processes and concepts
    • Solid understanding of end-to-end financial concepts, including
      but not limited to auto-pay, invoice matching, voucher creation,
      and financial reporting
    • Oracle Transportation Module (OTM) experience considered an

West Fraser is currently looking for individuals who are
interested in a full time, long-term career in a modern mill
environment. We offer an excellent compensation package including a
competitive salary, excellent benefits, and an outstanding pension
plan. Safety is one of West Fraser’s core values and our employees
can expect a challenging, stable work environment with career
development opportunities.

Quesnel has a population of approximately 25,000 and features
all major conveniences, including its own airport.  Quesnel
offers affordable housing, modern recreational and educational
facilities, regular community events, as well as unlimited
recreational activities for the outdoor enthusiast. It doesn’t take
long to feel part of Quesnel’s welcoming community. 

If this position sounds like the career for you, apply today in
confidence, by submitting your resume and cover letter at

We thank all candidates for their interest; however, only
those selected for an interview will be contacted.

Job Conditions

  • Minimum experience: 0 to 1 year
  • Minimum educational level: Grade 12 or Equivalent
  • Language: English

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